Three people shaking hands at a table with a sign in the background

2023/7/13 10:52:26 Title:PartnerRelationshipManagerReportto:MeetingPlaceManager(GM)Team:10-15WHATYOU'LLNEEDTOHAVE•SynergyLeasing–Abletocreatesynergiesamongtenantsthatensuresacomplementaryofferforthecustomers.•CustomerBehaviour–Knowledgeofexistingandpotentialcustomer’sneeds,behavioursandaspirationstobeabletohelpIngkaevaluatefutureendeavoursandfurthertranslateinsightsintomostrelevantideas&solutions,tosupportforbusinesspurposeanddecision-making.•BusinessPlanningandforecasting:Abilitytoanticipateandforecastthefutureevolutionofbusinessandsalesandmonitorperformance.•Industrybestpractice:Knowledgeofhowtoexploreindustrybestpractice,processitandapplyitinactionaswellassharingwithIKEA.•Customerexperience:Understandingthedesiredrelationshipatindividualtouchpoints•Strategydevelopment:Knowledgeofhowtosetdirection,createandmanagelongtermplans,setbudgetsandgoals,andfollowuponKPIs.YOURRESPONSIBILITIES•PartnerwithSales&LeasingteamtocreatetherelevantcomponentsoftheofferintheMeetingplace,includingPop-upstores,LeisureandF&B,andoveralladditionalincome,takingadvantageofcommercializationopportunities.•ActivelycontributestodrivingvisitationtotheMeetingPlaceandIKEAStorebycreatingrelevantanddiverse,emotionallyengagingandexperientialofferforthemanypeopleinaccordancewiththeMeetingplacecustomerjourney.•Inpartnershipdevelop,implementandfollowupthelongtermleasingstrategyintheMeetingPlaceProvidestherelevantinformationtoensurethattheOffer&IncomeStrategyreflectsthebusinessprioritiesandcustomerneeds,aswellasuniquenessoftheMeetingPlaceandisconsistentwiththedefinedcustomerjourney.•Keepaveryclosefollow-uponthecommercialandoperationalperformanceofourPartners,understandingtheirbusinessmodels;ProviderelevantfeedbacktoourPartnerstomaximizetheirperformance.•PromoteourPartnersrelevantinvolvementinthemeetingplacesinitiativesacrosstheyear.•SecureIKEAcommercialintegrationandpresenceintheMeetingPlace,includingbutnotlimitedtoseasonaloffer,limitedcollectionsandIKEAFoodacrosstheMeetingPlace.

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