There are people in a large office with computers and desks

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# 7
.
Establishment of a support system
- Consider setting up a support desk and help center for ChatGPT
- Establishment of a system for responding to employees' questions and problems
### deliverable
- Documentation of support system construction plan
- Design and implementation of support desks and help centers
### procedure
1
.
Consider building a support system to address employee questions and issues with ChatGPT
。
2
.
Assess the need for a support desk or help center、Select the tools and platforms you want to use
。
NP、There are ticket management systems
,
chatbots
,
etc
.。
3
.
Clearly define the scope and response time of your support structure
。
NP、We will consider responding only during business hours and 24 hours a day
.。
4
.
Ensure you have the people and resources you need to run your support desk or help center
。
Provide appropriate training and educational programs
。
5
.
Design and implement support desks and help centers
。
Develop and configure the necessary chatbots
,
auto-response systems
,
etc
.。
6
.
Start operating support desks and help centers、Respond to employee questions and issues
。
7
.
Evaluate the support system、Identify improvements and additional support features
。
### example:
Example of a support plan:
### 1
.
Consider setting up a support desk
- Decided to set up a chat support desk to respond to questions and issues from employees
。
- Consider introducing an automatic response system and AI chatbot
.
、Be able to respond quickly to employee questions
。
### 2
.
Define support desk scope and response hours
- During business hours(Weekday 9:00〜18:00)Decided to only respond
。
- Consider introducing a 24-hour system for responding to urgent issues
。
### 3
.
Securing support desk personnel and resources
- Assemble a dedicated support team、Establish a system to respond to employee questions and problems
。
- Conduct training and education programs for team members、Enable high-quality support
。
### 4
.
Support desk design and implementation
- Select a chat support tool、Set up chatbots and autoresponders
。
- Prepare resources such as FAQs and cheat sheets、Allow employees to self-help
。
Like this、Consideration and design of support desk and help center、Through the implementation、We will establish a system to respond quickly to employees' questions and problems
.。
pure、Conduct regular evaluations and improvements、It is important to improve the quality of the support system
。
↑ 4 patterns of illustrations used in the above chapter
.
all of、8K picture quality、SLR camera photo quality in 16:Please output with a composition of 9
。
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